Terms of Service

Last updated: August 3, 2026

1. Acceptance of Terms

By using this website or engaging Chezmaxo for services, you agree to these Terms of Service. If you do not agree, please do not use this website or our services.

2. Services

Chezmaxo provides website design, website development, website management, and related digital services as described on this website. Specific project scope, pricing, and deliverables for individual clients are defined in a separate client agreement or proposal, which takes precedence over general website content.

3. Website Content

Content on this website, including text, design, and graphics, is provided for general informational purposes and may be updated at any time without notice. Pricing shown is a starting rate and subject to change based on project specifics.

4. Client Responsibilities

  • Providing accurate business information and timely feedback during a project
  • Supplying necessary content, images, and access needed to complete a website
  • Reviewing and approving deliverables at each project stage

Approval of deliverables may be given by email, electronic message, or another method agreed to in writing. The client should identify who is authorized to approve work and request changes on their behalf, to avoid disputes involving employees or other individuals acting without authorization.

5. Payment Terms

Chezmaxo generally requires full payment before work on a project begins, and does not begin or continue work on a project until payment has been received. This protects both parties by avoiding disputes about scope or completion after work has already been delivered.

In some cases, a payment plan or milestone-based schedule may be arranged instead, as agreed in writing between Chezmaxo and the client before work begins.

Accepted payment methods are specified on the client's invoice or quote.

If a client cancels before work has begun, amounts paid will generally be refunded in full. If work has already begun, amounts paid will be applied to work completed and time reasonably reserved, and any refund or outstanding balance will be determined under the applicable agreement and mandatory law.

Recurring Website Care Plan billing, payment, and cancellation are governed separately by the Website Care Plan Terms.

6. Intellectual Property

Ownership of custom final deliverables — the completed website files — transfers to the client once full payment has been received and the client has approved that the website is working as intended. Before that point, Chezmaxo retains ownership of work in progress.

Chezmaxo retains ownership of its own pre-existing tools, code templates, and reusable components, and may reuse general code patterns and techniques across projects for other clients. This does not include the client's specific content, branding, or the finished design created for the client.

Third-party software, themes, plugins, fonts, stock photographs, and other licensed materials remain governed by their own separate licence terms and are not owned by either party.

7. Portfolio Use

Chezmaxo may display a completed, publicly-launched website — including screenshots and a general description of the work — in its own portfolio and marketing materials, unless the client requests confidentiality in writing before or at project completion.

8. Project Activity and Inactivity

If a client does not respond to Chezmaxo for 30 days during an active project, Chezmaxo may send a written inactivity notice and pause the project.

The project may be treated as abandoned only after a further written notice and a reasonable opportunity for the client to respond. Treating a project as abandoned does not automatically cause the client to lose amounts already paid for work that was completed, or deliverables that were already provided.

9. Client-Provided Content and Third-Party Claims

The client confirms that they own or have obtained all permissions, licences and authorizations required to use the text, photographs, videos, logos, trademarks, graphics and other materials they provide to Chezmaxo.

The client is responsible for ensuring that client-provided materials, instructions, products, services and business activities do not violate applicable laws or the rights of another person or organization.

To the extent permitted by applicable law, the client is responsible for claims, losses, damages and reasonable expenses arising from:

  • Materials supplied or approved by the client
  • Instructions provided by the client
  • The client's products, services or business practices
  • The client's unauthorized use of another party's intellectual property
  • False, misleading or unlawful claims supplied or approved by the client
  • The client's misuse of the website
  • Changes made after delivery by the client or another service provider

Chezmaxo will notify the client within a reasonable time after becoming aware of a relevant third-party claim and will provide reasonable cooperation in addressing it.

The client may not settle a claim in a manner that admits fault on behalf of Chezmaxo or creates an obligation for Chezmaxo without Chezmaxo's prior written approval.

The client will not be responsible to the extent that a claim was caused directly by Chezmaxo's own unlawful conduct, intentional fault or gross fault.

Where a claim is covered by this section, the client will reimburse Chezmaxo's reasonable legal defense costs as they are incurred, in addition to any damages or settlement amount for which the client is responsible. Chezmaxo will not settle a covered claim in a way that creates a payment obligation for the client without the client's prior approval, and the client will not unreasonably withhold that approval where the proposed settlement is reasonable in the circumstances.

Nothing in this section creates an obligation that cannot legally be imposed under applicable law.

10. Limitation of Liability

Chezmaxo will perform the agreed services with reasonable care. However, websites and digital services may depend on hosting companies, domain registrars, software providers, plugins, payment processors, internet services and other third parties outside Chezmaxo's direct control.

To the fullest extent permitted by applicable law, Chezmaxo will not be liable for indirect, incidental, special, punitive or consequential losses arising from the website or services.

This includes, where legally permitted, losses involving:

  • Profits or revenue
  • Business opportunities
  • Customers or potential customers
  • Data or content
  • Search-engine positioning
  • Reputation
  • Website availability
  • Third-party service interruptions
  • Expected business results

Where liability cannot legally be excluded, Chezmaxo's total liability for any claim, however arising, is limited to a refund of the amount the client paid for the specific service giving rise to the claim. Chezmaxo does not offer compensation beyond this refund.

These limitations do not apply to liability that cannot legally be excluded or limited, including liability arising from intentional or gross fault or liability for bodily or moral injury.

Nothing in these Terms limits a mandatory right, warranty or remedy available under applicable law.

11. French and English Versions

Chezmaxo provides its website, communications, and standard-form documents in both English and French. The client may choose their preferred language for communications and for entering into an agreement with Chezmaxo.

The client's language preference should be noted as part of the agreement or acceptance process, for clarity going forward.

The French and English versions are intended to have the same meaning. If a discrepancy exists, the version in the language the client selected for their agreement will govern, unless applicable law requires otherwise.

Nothing in this section limits any language right provided by applicable law.

12. Client Agreements and Project-Specific Terms

These Terms of Service provide general rules governing the Chezmaxo website and Chezmaxo services.

Every paid website project should also be governed by an accepted proposal, quotation, statement of work or client service agreement identifying the project-specific terms.

The project-specific document should include, where applicable:

  • The services being purchased
  • The number of pages and included features
  • The project price
  • The required deposit
  • The payment schedule
  • Included revisions
  • Client content responsibilities
  • Estimated project dates
  • Third-party costs
  • Website ownership terms
  • Cancellation terms
  • The selected Website Care Plan, if any
  • Any project-specific exclusions or limitations

General descriptions displayed on the Chezmaxo website do not automatically become project deliverables unless they are included in the client's accepted proposal or agreement.

13. Incorporation of Related Terms

Where applicable, the following documents form part of the agreement between Chezmaxo and the client:

  • The signed or electronically accepted client service agreement
  • The accepted proposal, quotation or statement of work
  • The Website Care Plan Terms
  • These Terms of Service
  • The Chezmaxo Privacy Policy

Before the client accepts an agreement, Chezmaxo will provide the client with the applicable documents or clearly identify where they may be reviewed and saved.

A link to external terms should not be hidden or presented only after the client has accepted or paid.

14. Order of Priority

If there is a conflict between applicable documents, the following order of priority applies:

  1. A signed client service agreement
  2. An accepted proposal, quotation or statement of work
  3. The Website Care Plan Terms, where a Care Plan was purchased
  4. These Terms of Service
  5. General marketing or informational content displayed on the Chezmaxo website

A more specific written provision takes priority over a general provision addressing the same subject.

15. Electronic Acceptance

The client may accept an agreement by:

  • Signing it electronically or physically
  • Clicking a clearly labelled acceptance button or checkbox
  • Confirming acceptance by email
  • Paying an invoice that clearly states that payment constitutes acceptance
  • Using another written method agreed to by the parties

Before acceptance, the client must be given a reasonable opportunity to review and retain the applicable agreement and related terms.

16. Changes to Active Client Agreements

Changes to general website information do not modify a previously accepted client agreement.

Chezmaxo may update these Terms of Service from time to time, but material changes affecting an active paid service will be communicated to the affected client before taking effect when required by applicable law.

A material change may include:

  • A price increase
  • A reduction in included services
  • A new client obligation
  • A change to cancellation rights
  • A change that materially affects how services are delivered

The notice will describe the change, its effective date and any cancellation or refusal rights available to the client.

No change will retroactively alter services already paid for or work already completed unless the client expressly agrees or applicable law requires otherwise.

17. Termination

Either party may end a service arrangement according to the terms outlined in the relevant client agreement or care plan terms.

18. Governing Law

These terms are governed by the laws of Canada and the laws of the province in which Chezmaxo operates, as applicable.

19. Contact Us

Questions about these terms can be sent to chezmaxo@outlook.com.